Los Angeles Police Department (LAPD) required a learning tracking and management system to replace their existing system which was not considered fit for purpose. The system needed to be capable of managing and delivering both classroom and online learning to the 20,000 sworn and non-sworn law enforcement officials within the agency. Informa Systems successfully implemented a system to meet all of these requirements, and the system, to date, has delivered over 700,000 training courses to officers.
LAPD has a very complex organization structure with over 3,000 separate organizational entities linked in a hierarchical and non-hierarchical tree. Informa Systems had to modify their organization structure database to record and store this organization structure. Furthermore, code had to be written to manage this organizational structure.
Informa Systems had to import a live feed from the LAPD HR database. In the internal HR data structure, officers had multiple IDs depending on whether there were sworn, civilian or reserve. Furthermore, training managers had to be given the option of recording the training under any of these IDs. This is a significant difference to most data structures where the officer ID is unique.